The pathway separates learning, assessment, supervised practice and operational trust. Advancement is never automatic and every stage may require remediation, extension, reassignment, pause or candidacy closure.
Applicants provide identity and contact details, IRC experience, availability, motivation, security practices, conflicts, relevant history and scenario responses.
An accepted candidate receives a training path, trainer assignment, portal account and programme instructions. Required conduct and security documents must be acknowledged before sensitive duties.
Candidates complete assigned modules, written responses, exercises and controlled practical work. Trainers record scores, feedback, mistakes, safety concerns and remediation.
Eligible candidates complete a written examination and controlled practical assessment. Knowledge, ethics, authority boundaries, security, privacy, restoration and documentation may all affect the result.
A serious security, integrity, privacy or unauthorized-access failure may prevent advancement regardless of total score.
A trainee performs only approved duties under supervision. Weekly reviews consider support, services knowledge, policy, moderation, incident handling, security, documentation, reliability and teamwork.
Probation permits limited responsibility under a documented access plan. Access may specify approved channels, systems, commands, supervision, prior approval, emergency-only actions, exclusions, logging and review dates.
Management considers the complete record: modules, acknowledgements, examinations, trainee and probation performance, security, conduct, complaints, conflicts and unresolved concerns.
Possible outcomes include appointment, extended probation, reassignment, reduced access, return to training, pause or candidacy closure.